At VistaCare Medical Supply, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or contact us. By using our services, including but not limited to our call request form, you agree to the terms outlined in this policy.

Your privacy matters to us, and we are committed to protecting your personal information. This Privacy Policy applies to all users of our services, as well as visitors to our website.

Information We Collect

We collect both personal and non-personal information from you. Personal information may include your name, email address, phone number, and other contact details when you submit a service request form or contact us directly. Non-personal information relates to your browsing activity on our website, collected via cookies or web beacons, to improve our services and user experience.

How We Use Your Information

Your personal information is used primarily to contact you regarding our services and for service-related communications. We may use non-personal data for analytical purposes, to understand how users interact with our website and improve our services.

Sharing of Information

We may share your personal information with trusted partners for operational and service-related needs. These partners are obligations to maintain the confidentiality of your information and may only use it for the purposes for which we disclose it to them.

Consent and Communication

By contacting us or submitting a service request form, you agree to allow VistaCare Medical Supply and our partners to communicate with you via phone, email, or text for service-related purposes. You acknowledge that your information may be shared with trusted partners for these purposes.

Your Rights

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at (619) 356-6210. Additionally, users may opt out of receiving communications at any time by contacting us.

Limitation of Liability and Dispute Resolution

You agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. The maximum compensation for any claims against VistaCare Medical Supply is limited to $100. You are responsible for bearing your own legal fees and expenses in the event of a dispute.

Security

We are committed to ensuring the security of your personal information and take appropriate measures to protect it. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee its absolute security.

Changes to This Privacy Policy

VistaCare Medical Supply reserves the right to update or change this Privacy Policy at any time. We encourage you to review this policy periodically for any changes. Your continued use of our services following the posting of any changes constitutes acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at (619) 356-6210.